The worst time to have to find a plumber is when you’re facing a plumbing emergency in Anaheim, CA. You won’t have time to do your homework, so it’s a toss-up whether you’ll get someone who’s competent or someone who’s a charlatan. The easiest way to know who to contact in an emergency is to find a plumber beforehand. Then, you’ll be prepared if a pipe bursts or sewage backs up into your home.
Ask for Referrals
Your friends and family will be your best place to start when looking for a plumber. If someone you know has had a good experience with a plumber, you probably will, too. Just be sure you let the plumber know who referred you.
Online reviews can be a bit dicey, but it’s still important to look at them. It will give you a sense of what the company does poorly and what it does well. The best reviews to check are the ones that the company has responded to. How did they handle complaints? You can also check with the Better Business Bureau to see if the company has any outstanding complaints against it.
Call the Business
After you’ve narrowed the field down to three or four plumbing businesses, call them. If you have a good experience, you can ask them for references and get copies of their current licenses, certifications, insurance and bonding. Be sure to call the references and check with the insurance and bonding companies to make sure the policies are still valid. If the plumbing company cannot provide these things or they provide expired paperwork, do not hire them. Licensing proves the company meets minimum requirements. Insurance and bonding protect you from damage to your property or a neighbor’s property, and from liability if an employee gets hurt on your property.
Hire for a Mundane Job
If you’re still on the fence about who to go with, you can ask for an estimate of job prices and check how long the company has been in business. A company that’s been in business longer is more likely to be around if you need future help. Once you’ve found a plumber that you think will be good, you can hire him or her for a job. Anything from fixing a leaky faucet to checking for leaks or improving water efficiency. If he or she works out, you know who to call when you face a plumbing emergency in Anaheim, CA.